Last updated: 21 November 2025
At SB Software Solutions, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines our shipping practices for products and services purchased through our Platform.
Shipping Coverage: We currently ship products within India only. International shipping is not available at this time.
Processing Time: Orders are typically processed within 2-3 business days from the date of purchase. During peak seasons or promotional periods, processing times may be extended.
Delivery Time: Standard delivery takes 5-7 business days from the date of dispatch. Express delivery options may be available for select locations at an additional cost.
Shipping Charges: Shipping charges are calculated based on the weight of the product, delivery location, and shipping method selected. The total shipping cost will be displayed at checkout before you complete your purchase.
Order Tracking: Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery.
Delivery Issues: If you do not receive your order within the estimated delivery time, please contact our customer service team. We will investigate the matter and provide an appropriate solution.
Damaged or Lost Shipments: In case of damaged or lost shipments, please notify us within 48 hours of delivery (or expected delivery date for lost shipments). We will work with our shipping partners to resolve the issue promptly.
Address Changes: Once an order is placed, address changes may not be possible. Please ensure that your shipping address is correct before confirming your purchase.